EP
Ed P

1 reviews | Active since Feb 2020

05 Jun 2023, 11:34

*********** workers getting pay for not doing their JOB!

So my credit expired and Absa delivered my new card a year ago. From my online banking over the past year with numerous phone calls, mails and threats I have not ONCE been able to see any of my transactions on my new credit card, on my phone and pc when logging in it still shows my old credit card number. Do you idiots know that you cannot charge me without a statement?? Threats are now done, I WONT make any further payments on my card until I can see EXACTLY what its for!! I also want a COMPLETE 3 month statement of my card or you wont receive a cent from me. So ***********, they don't know their own laws. ****ing useless, you WILL not receive a cent end of month until this is resolved!

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Replies (1)
Absa
Absa's reply05 Jun 2023, 11:46
Official
Dear Ed Pretorius 

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0 Kind regards,Group Customer CareRezona Louw

Best regards,