WORDS CANNOT DESCRIBE HOW MUCH I HATE ABSA - VAF DOUBLE DEBIT!

I can truly not recommend ABSA to anyone! Can someone from your customer care department please email me as quickly as possible, as my vehicle asset finance has been double debited this month.

I had to call the VAF department last week Wednesday 29 September, as my VAF had not been deducted from my account. After a long conversation with the consultant, she had said that my method of payment for my car had been changed to cash.. CASH?? Who pays their debit order by cash? She then said she would change it to a debit order and agreed that a debit order would be taken on the first, which it was.

I now get a notification from my bank (FNB), that ABSA has taken another installment out of my account. WHY ON EARTH WOULD YOU TAKE A SECOND DEBIT ORDER WHEN YOU TOOK THE LAST ONE LIKE 48 HOURS EARLIER?

I have emailed your customer care department, as I request an immediate refund! I do not understand why a second debit order was taken from my account, when the installment was taken 2 nights ago.

Get this sorted and send me a follow up email

Thanks Sean