CS
Charlene S

1 reviews | Active since Aug 2018

28 Aug 2018, 14:37

Woolworths Online Banking

My Woolworths online banking is locked. I have contacted Woolworths and the people are not able to help me. Then I went in to Woolworths. They say I must go to ABSA. Absa say I must go to Woolworths. I am struggling for over 3 hours and still no one can help me. What is the point on having internet banking if no one can help you? It is ridicules. I can't use my online banking and I have to pay important things.

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Replies (1)
Absa
Absa's reply29 Aug 2018, 11:11
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) so I can log a reference number. I will confirm with our card division who can assist you.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd