TM
Thonkgo M
1 reviews | Active since Sept 2018
11 Oct 2023, 10:28
Woolworth Absa Credit card is a nightmare
Woolworth Absa Credit card is a nightmare. I sent them an email regarding my account as I made a payment to my credit as promised but nothing left in my account. I paid 1134 into my credit as installment bank took all charges but zero left in my account even charges they were less but zero balance. I needed to know where was my balance? And this happened two consecutive months with bad balance.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
11 Oct 2023, 10:41Dear Thonkgo Manamela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply11 Oct 2023, 10:41
Official
Dear Thonkgo Manamela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw