CB
Corrie B
1 reviews | Active since Apr 2026
10 Apr 2026, 20:53
Withholding Temu refund
Absa claim there is no refund from Temu even after I supp**** them with Temu authorisation code multiple times
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
13 Apr 2026, 11:12Dear Corrie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply13 Apr 2026, 11:12
Official
Dear Corrie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Best regards,
CB
Corrie B's updateReviewer Update
21 Apr 2026, 13:30Thank you to Vanessa Crowe from Absa who came back to me and explained the process, something the branch could not do.. I am happy that this is now resolved.
CB
Corrie B's update21 Apr 2026, 13:30
Reviewer Update
Thank you to Vanessa Crowe from Absa who came back to me and explained the process, something the branch could not do.. I am happy that this is now resolved.
Absa's replyOfficial
21 Apr 2026, 15:34Dear Corrie Regarding complaint C-***6, it is with great pleasure to be of assistance and thank you for your kind words. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply21 Apr 2026, 15:34
Official
Dear Corrie Regarding complaint C-***6, it is with great pleasure to be of assistance and thank you for your kind words. Kind regards,Group Customer CareVanessa Crowe
Best regards,