1 reviews | Active since Oct 2012
WITHHOLDING LAST PAYMENT ON CAR WITH EXCUSES - NOT LETTING ME PAY
For 5 years every year AND EVERY MONTH my debit order from absa goes off my account. WITHOUT ISSUES
With sufficient FUNDS in my account - as I am a business owner - my last payment for my car 'BOUNCED' - all my OTHER debit orders went OFF.
NOW ABSA HAS ALL SORTS OF EXCUSES AS TO WHY A DEBIT ORDER OF 5 YEARS ON MY LAST PAYMENT OF CAR DID NOT GO THROUGH - WHICH WAS SUPPOSE TO BE A MOMENT OF CELEBRATION TURNED INTO A NIGHTMARE.
AT FIRST I THOUGHT IT WAS FNB, HOWEVER CALLED THEM AND THEY NOTIFIED ME THAT NO DEBIT ORDER WENT DOWN ON MY ACCOUNT. LET ME REPEAT ----- NO DEBIT ORDER WENT DOWN FROM ABSA!
ABSA REFRE Ref Absa ----- **********8
NOW WHY WOULD A DEBIT ORDER BOUNCE WHEN I HAVE SUFFICIENT FUNDS! AND WHY WOULD YOU TELL ME THAT IT BOUNCED!! WHAT LIES - I ASKED THEM TO PUT IT AGAIN THROUGH TODAY - AND NOTHING AGAIN!!!
WHAT IS THIS NONSENSE
THIS REFLECTS BADLY ON MY CREDIT WHEN I HAVE MORE THAN SUFFICIENT FUNDS IN MY ACCOUNT - PLEASE RECTIFY THE ISSUE AS WELL WITH CREDIT BUREAU - AS I WILL NOT BE HELD ACCOUNTABLE FOR AN ERROR ON YOUR SIDE!!!
AND WHY ARE YOU WITHOLDING MY LAST PAYMENT ON MY CAR??? THIS I WOULD LIKE TO KNOW?
Dear Jacqueline
I will be facilitating your case. Please use the following reference number C-***9. This confirms that an incident has been logged and I will update you on 17 August 2021. My email address is or you can reach me on *** if you need any further details.
Regards
Nthabiseng Sibande
Specialist Case Manager
Customer Value Management
T +***0
F +***8
E ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
Dear Jacqueline
I will be facilitating your case. Please use the following reference number C-***9. This confirms that an incident has been logged and I will update you on 17 August 2021. My email address is or you can reach me on *** if you need any further details.
Regards
Nthabiseng Sibande
Specialist Case Manager
Customer Value Management
T +***0
F +***8
E ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
The date is given so you know that the matter is being attended to and an update or progress of your matter will be provided to you and it can even be before the date given should everything be finalised.
Kind regards
The date is given so you know that the matter is being attended to and an update or progress of your matter will be provided to you and it can even be before the date given should everything be finalised.
Kind regards