SN
Salani N

1 reviews | Active since Aug 2017

24 Aug 2017, 10:33

withholding information with intetions to lie

i went to Capitec Bank today to ask if i can deposit R33 000.00 in to an account, they advised it will cost less than R1 per R100 but is half price if i go to an ATM and i said i will go to absa because the account i wanted to deposite money into is an absa account. when i got to Absa they said perfect let us help you, i deposited that money only to find out later on that that rom that money i wanted to deposit they took R1300.00 without my knowledge and the person who i sent this mopney called me to say i didnot honour our agreement. now i look like a fool and i have to to pay an additional R1300 on the money that i do not have because they did not tell me.

if i know that it was going to cost this much i would saved R1 000.00, by depositing with the ATM because is cheaper. Absa are lairs and cheat they cheated me of my money

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Replies (1)
Absa
Absa's reply25 Aug 2017, 09:33
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. Also advice if you did ask the Absa staff how much it will cost to do a cash deposit.We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd