DJ
Diane J
1 reviews | Active since May 2016
08 Jun 2020, 14:43
Withholding ceded policy - How dare they!
I am trying to get a ceded policy released since 7 May. I get no feedback and am no further than i was one month ago. How dare they withhold what is not theirs!!!!!
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Absa's replyOfficial
08 Jun 2020, 15:50Dear Diane Jones Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Jun 2020, 15:50
Official
Dear Diane Jones Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care