CD
Christinah D

1 reviews | Active since Dec 2021

06 Jan 2023, 20:14

Withdrawal

I have a big problem with hollywoodbets I made a withdrawal on the 7 December I haven't yet recieve it and on the 27 I made a cash send from absa but I recieve only 2 voucher and pin the other 2 there was no pin.i kept on sending messages and calling hollywoodbets until now still waiting for my money no answer .I am very disappointed it means absa and hollywoodbets are ****ing people.i need my money hollywoodbets

0
Replies (2)
Absa
Absa's reply09 Jan 2023, 11:00
Official
Dear Christinah Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Absa
Absa's reply09 Jan 2023, 11:23
Official
Dear Christinah I tried calling you to understand your concern with Absa bank. I have also sent you an email. 

Please advise when would be a convenient time to call you.  Kind regards,Vanessa CroweGroup Customer Care