1 reviews | Active since Dec 2016

15 Dec 2016, 02:30

with out informing ***** alert in itc

<p>Good Day </p> <p>kindly please assist me as i am trying contacting ur absa branch and the ***** department but i am not getting win actually i have app**** for loan and my HR department made mistake on my payslip and with out informing me i have got find out that i am informed to itc as a ***** person as i have given all revelent documents to prove my self and even i do my banking with absa but i am not having any positive answer </p> <p>kindly i request if some one please help me this matter i really appriciate every thing has solution but y as a client i am not getting answers </p> <p>i have no problem with branch at gateway they are trying but This gentle men called WESLEY PEDRO IS NOT RESPONDING </p> <p>IF HE NEEDS MORE INFO SO KINDLY PLEASE ASK HIM TO TALK TO US IF HE WANTS TO GO VIA LAWYER I CAN SORT BUT AT LEAST HE MUST GIVE US RESPONSE </p> <p> </p> <p>Thank you </p> <p> </p> <p><br /> </p>

0
Replies (5)
Absa
Absa's reply15 Dec 2016, 08:30
Official

Dear Haleema

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply15 Dec 2016, 12:47
Official

Afternoon

I am unable to pick up the reference number you provided to me. Please refer to my initial request for an account number or id number.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update15 Dec 2016, 12:54
Reviewer Update

id no ********** 193081

Absa
Absa's reply19 Dec 2016, 14:57
Official

Good day

Account number still doesn't show on system. I tried to call you with no success.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply19 Jan 2017, 14:05
Official

Goodday

Your matter is being logged by one of our department and they will get back to you.

Regards

Nthabiseng Sibande