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Asheen S

1 reviews | Active since Apr 2018

28 Jun 2023, 12:17

***** with Fica documentation

i received an email from Absa a week ago thanking me for submitting FICA documentation. I logged an enquiry with Absa and so too did my companies Cybersecurity Architect case number C-***4 and i have up till today not received any follow-ups or feedback from Absa

0
Replies (3)
Absa
Absa's reply28 Jun 2023, 12:49
Official
Dear  Asheen Singh, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,

Godfrey NdouAbsa Bank Group Customer Care 

Best regards,

AS
Asheen S's update29 Jun 2023, 07:53
Reviewer Update
Dear Godfrey ,

trust you are well !

Truly appreciate the prompt response and follow-up on my behalf. I will await further feedback from you.

Thanking you for your time an assistance in this matter.

Kind Regards
Absa
Absa's reply29 Jun 2023, 08:43
Official
Dear  Asheen Singh,

Kindly check your e-mails for an important message.

Regards,

Godfrey NdouAbsa Bank Group Customer Care

Best regards,