DN
Duan-Nico Nel

1 reviews | Active since May 2014

07 Jan 2017, 09:32

Wish i had the chance not to give a star. They dont even deserve one star. PATHETIC

<p>I only have problems with Absa, I had a accident last Year, we went on opening a account with Absa, a Tax Free savings account for Donations, for my Physio, the day opening the account the incompitent guy didnt tell us about the account,</p> <p>They even activate online banking, giving me card, but why the **** did they waste my time so much, you ncant use the card and can only see the balnce online, you cant pay nothing, im in a wheel chair now i must go up and down to a branch thats in competend, i spoke to a lady over a phone after making my name ass at a shop where i nedded to buy stuff and the card dont work, the lady told me no you cant do something like that, you need to open another account thats linked to that account and transfer money like thast to use it, yesterday i spended my whole morning in the branch that lady also said it works like that, we opened the account, last night when i wantred to transfer and pay my physio it dont want to transfer to the new account, i phone absa and the lady told me no the account dont work like that you can only go to a branch and withdraw money like that, why the **** do you employee incompetend people. this one says **** like this and the other like that, so what is it now, i need the money and cant use it, please sort this **** out, i cant go up and down to branches like i want to, im in a wheelchair, and im fed up with this ****.</p> <p> </p> <p>Most Pathetic time ever.</p>

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Replies (1)
Absa
Absa's reply09 Jan 2017, 10:57
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd