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Thando D

1 reviews | Active since Aug 2017

20 Aug 2019, 11:03

Wilhermina Kotlolo is the Africanacity in Absa

I am pleased with how my Credit Card ***** issue was handled, all the 3 ******* purchases that went off my credit card were reversed. I would like to give a special thanks to Wilhermina Kotlolo (from the Sandridge branch in Midrand)for following up on the issue and keeping me informed; your feedback made a difference even though some days there was no feedback but just to let me know that you are following up on the issue and awaiting feedback as well. As a client I highly appreciate it and it is because of people like you, we remain loyal to the bank.

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Replies (1)
Absa
Absa's reply21 Aug 2019, 07:35
Official
 Dear Customer 
 It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Kind regards Daphne Le GrangeGroup Customer Care Absa Bank Ltd