TD
Thando D
1 reviews | Active since Aug 2017
20 Aug 2019, 11:03
Wilhermina Kotlolo is the Africanacity in Absa
I am pleased with how my Credit Card ***** issue was handled, all the 3 ******* purchases that went off my credit card were reversed. I would like to give a special thanks to Wilhermina Kotlolo (from the Sandridge branch in Midrand)for following up on the issue and keeping me informed; your feedback made a difference even though some days there was no feedback but just to let me know that you are following up on the issue and awaiting feedback as well. As a client I highly appreciate it and it is because of people like you, we remain loyal to the bank.
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Replies (1)Absa's replyOfficial
21 Aug 2019, 07:35 Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards Daphne Le GrangeGroup Customer Care Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards Daphne Le GrangeGroup Customer Care Absa Bank Ltd
Absa's reply21 Aug 2019, 07:35
Official
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards Daphne Le GrangeGroup Customer Care Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards Daphne Le GrangeGroup Customer Care Absa Bank Ltd
