PS
PAUL S

1 reviews | Active since Oct 2010

12 Mar 2015, 14:28

Why so long to unlock password

I accidently lockoed my password this morning on the internet. Why does is take so long to unblock the password, surely we in 2015 and not 1900, surely this can be speeded up, why all the red tape.

0
Replies (1)
Absa
Absa's reply12 Mar 2015, 14:40
Official
Hello p660531,

Thank you for bringing this matter to our attention.

We have escalated the complaint to the relevant manager to investigate and provide us with urgnet feedback on the matter.

Regards,

The Virgin Money Team