CU
Charles U
1 reviews | Active since Nov 2018
07 Nov 2018, 20:24
Why only Absa credit cards
I find this very strange from Absa Bank. I noticed that a lot of people is complaining about this iem/ mobile fee/ fooi which is now claiming to be for internet charges. Strange these deductions is only happening on Absa Credit Cards. I did not hear it happening from any other banks. On 2 Nov 2018 I was charged R256,99 on my Absa credit card . I phoned Absa call centre to lodge a dispuut and to stop my card for which I must pay a R140 replacement fee. Why is this only happening on Absa Credit cards. The chances of us getting our money back is zero. I call this *****ing.
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Replies (1)Absa's replyOfficial
08 Nov 2018, 17:39 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa's reply08 Nov 2018, 17:39
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
