Why offer a service that doesn't work? False advertising?
<p>I'm just really annoyed by Absa's inefficiency. My cousin transferred money into my account using the Immediate Interbank Transfer (Absa to FNB). 18 hours later, the deposit hasn't been cleared.</p> <p> </p> <p>Why do you even bother to offer a service which is fraught with delays? This is such an inconvenience. You need to improve your methods.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your cousin's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your cousin's account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd