1 reviews | Active since May 2017

04 May 2017, 18:50

Why legal action

<p>I purchased I vechile through Absa finance in December made payments Jan,Feb, march I realised did not make payment end of April and called in on Friday 28 April before they could call me as they say if there a problem rather you act first before they , I have explained and but the lady mentioned that I should call in this week which I dit , upon the call I explained that I willing yo pay double instalment end of this coming g month as I have worked quite well overtime but to no avail</p> <p> </p> <p>My question is why only after 1 month does Absa threathen legal action after I made the call to say I Kno I wrong and will fix it include arrear cost and admin cost if I don't pay by 10 Tuesday my car repossed what bout the NCR agreement of 3 months and what happened to making arrangements before legal action is taking if I the consumer contacted the bank. Weatbank apparently agreed to the credit act. This is very sad yet realistic services provides by Absa collections </p>

0
Replies (3)
Absa
Absa's reply05 May 2017, 09:06
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update05 May 2017, 09:27
Reviewer Update

Sorry to sound ungrateful to the response but seem as all the reviews ste being rep**** by the same manner what the use of the reply

Absa
Absa's reply05 May 2017, 16:12
Official

Thank you