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Olga M

1 reviews | Active since Nov 2016

12 Nov 2024, 17:21

Why is my account closed now

Why was my account closed without my concern, I opened this account a month ago and now I cant access the account because it was closed. Why I don't know. I spoke to the ***** department they confirmed all is well, I then spoke to general enquiries they also cant explain why my cheque account was closed. Why are you guys so inconvenient just a few months ago a had a complain about yawl. I think its about time I accept that my business with Absa is over.

I'm using this account to receive my salary and this is how you guys do business. Wow Absa

0
Replies (1)
Absa
Absa's reply13 Nov 2024, 10:34
Official
Dear Olga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsPravesh BejayCustomer Value Management