MG
Marlize G
1 reviews | Active since Jan 2015
25 Jun 2021, 11:14
Why Is ABSA ALWAYS Offline At Month-End?
Why does is seem that ABSA has no clue that people need to make payments at month end? For the last several months, come month-end, ABSA's systems are either offline, or experiencing technical issues, with no communication and no plan to fix it. Is it time to move banks, since ABSA can't provide banking services when clients are likely to need it most?
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Absa's replyOfficial
25 Jun 2021, 12:57Dear Marlize de Graaf Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply25 Jun 2021, 12:57
Official
Dear Marlize de Graaf Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care