SO
Stefan O

1 reviews | Active since Jul 2015

08 Jul 2015, 13:15

Why I am done with Absa

Why I am done with Absa: I am taking the time to write this post to release some of the frustration from dealing with the bank known as ABSA. Problems I've experienced with Absa: As a student I sometime had to wait 4 months for my student loan to be approved usually because it got lost in the post somewhere between branches, nobody ever took responsibility for this delay. As a daily customer I had to experience the joy of seeing the bank close before my eyes at 15:15 I still do not understand why banks are only open when people are at work. As a daily customer I saw a bank earn in excess of 40% of their revenue from bank charges aka \non interest income"(2013"

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Replies (1)
Absa
Absa's reply14 Jul 2015, 12:03
Official
Hello 4Q2,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd