XW
Xinia W
1 reviews | Active since May 2011
19 Feb 2021, 12:07
Why have insurance
I have credit life insurance with Absa for my credit card. I have now lost my job due to Covid and they refuse to pay out. No communication from them. I had to call to find out that my claim is declined. In the mean time the call centre keeps calling me for money, that I must get where
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Absa's replyOfficial
19 Feb 2021, 13:53Dear Xinia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply19 Feb 2021, 13:53
Official
Dear Xinia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd