DL
Dr.Moosa Lubega
1 reviews | Active since Aug 2019
07 Jun 2023, 16:51
Why doesn't the bank want to give me the money I asked for?
I was alarmed to discover that Absa Bank no longer provides clients with the exact amount they request, particularly if it's slightly higher. Instead, they direct you to the ATM machine which has restrictions.
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Absa's replyOfficial
08 Jun 2023, 07:54Dear Dr. Moosa Lubega
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply08 Jun 2023, 07:54
Official
Dear Dr. Moosa Lubega
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6
Kind regards,
Group Customer Care
Vanessa Crowe