BS
Bronwen S
1 reviews | Active since Dec 2010
15 Mar 2024, 11:07
Why do I have to make a payment if my account is healthy?
If you have a HUGE balance on your credit card account, why do you have to make a payment each month to keep it going? I have about R1000 over my balance in my credit card at Standard Bank, and no-one ever asks me to make another payment? Very confusing
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
15 Mar 2024, 12:04Dear Bronwen
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. We are currently experiencing system challenges but I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email once we are back online.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply15 Mar 2024, 12:04
Official
Dear Bronwen
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. We are currently experiencing system challenges but I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email once we are back online.
Regards
Pravesh Bejay
Customer Value Management
BS
Bronwen S's updateReviewer Update
17 Mar 2024, 00:55Thanks for coming back to me. All is sorted out now
BS
Bronwen S's update17 Mar 2024, 00:55
Reviewer Update
Thanks for coming back to me. All is sorted out now
Absa's replyOfficial
19 Mar 2024, 10:34Dear Bronwen
Thank you for the feedback, much appreciated.
Regards
Thank you for the feedback, much appreciated.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply19 Mar 2024, 10:34
Official
Dear Bronwen
Thank you for the feedback, much appreciated.
Regards
Thank you for the feedback, much appreciated.
Regards
Pravesh Bejay
Customer Value Management