Why can't I unblock my card from my app?

I recently had to stop my credit card after detecting an unfami**** transaction on it, after waiting more than a week for a new card to be delivered to my house in Stutterheim, I realised the new card has a different PIN, which I struggle to remember. There is no ABSA branch in Stutterheim, only ATMs. I attempted to change the PIN using the ATM, but it gave me an error message. Yesterday, I went to the shop and tried to pay at the checkout, just to find I typed the PIN in wrong three times, since I forgot the sequence of numbers. Now to unblock the card I must drive 80km to East London to go to a branch.

Why can't I unblock my card from my app? ABSA if you want to retain your customers you must be accessible, meaning you must have branches

even in the small towns. I have to regularly take people from our old age home to East London to do banking. There is only one bank with a branch in town being Capitec. If Capitec can sustain a branch in this town, then ABSA can do the same. It seems ABSA has become irrelevant to its customers, chasing profits.