1 reviews | Active since Jun 2017
Why cant I transact to my account
I opened a premium account with absa about two months, went to collect my card at Montana branch Pretoria with my ID, proof of residents and proof of income, now absa froze my account because Im not fica'd.
Why I wasn't fica'd,? because I submitted all my docs twice when I initially app**** for a bank account and when I collected the card.
Whose fault is this?
my cell phone is not working today, contact me on **********
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd