Why can you not submit a zero review?

ABSA have placed a hold on my Credit Card. I have had the complete misfortune to speak to seven completely and utterly useless staff members who have zero clue what they are doing. The verification process they use is against the POPIA act and a complete fishing expedition. ABSA, you are only entitled to ask me about products I have with you. You are not entitled to ask me questions about other banks products that I may have.

Seven calls totalling just over an hour and no resolution. And I was hung up on by one particularly useless little individual as well.

And STOP allowing call centre staff to work remotely. The line quality is shocking and when they need to transfer you they have no idea whether the person they are transferring you to is available, in the bathroom, out shopping etc.