Why are you charging your clients a fee to reverse ******* debits

Good day ABSA. An unauthorised debit gone through my account today reference 'Kukuhle' On the internet banking site it is listed on my payments, I called general enquiry after 25 minutes being transferred from one person to the other. I was told to reverse it they will charge me R30.00. I KNOW BUSINESS IS BUSINESS BUT HONESTLY SPEAKING AN ******* DEBIT GOES OFF MY ACCOUNT NOW I AM STILL PAYING FOR IT TO HAVE IT REVERSED??? THIS IS REDICULOUS!!! THE WORD "TOGETHER" ON YOUR MOTTO DOESN'T IT ALSO IMPLY WORKING TOGETHER TO SECURE YOU CLIENT'S ASSETS OR YOU ARE IN THE BUSINESS OF LOOKING OUT FOR ONLY YOURSELVES. KINDLY RESPOND HERE AND LET EVERYONE KNOW WHAT THE R30.00 REVERSAL FEE IS FOR