Who is to Blame

My wife sent me money via the CASH SEND application on her cell phone from her ABSA account, she received a confirmation sms that the transaction was successful but no sms was received by me the recipient. after visiting the branch I was told that the problem is with Vodacom, as they have sent the sms from their server. I have a copy of this report, according to Vodacom there is no problem with their SMS system and that the problem is with the bank. In the mean time our money is floating around cyber space with both companies unwilling to accept responsibility. <br> <br> Both corporation receive billions of rand from service fess with not regard for the customer.