Who is helping people at ABSA??

I went to abasa East London Oxford sstreet to deposit. My monet needed change so I couldnt deposit outside. When I wwent in it was a suprise to see a bank with no-one on the door to direct you to the right place. There was no signage at all. I could not see anyone from the bank other than the consultants who were busy serving a long line. Even them didnt have name tags and if they wre to be outside you would not identify them as ABSA employees. Pathetic to its highest level