1 reviews | Active since Sept 2015
Who Cares- Go tell someone else
I posted a few complaints on this website about the AIMS Division's service that I received from Absa, it clearly shows that they do not give a damn about their clients and how they ignore us. I got two phones calls after my posts from Absa stating that they would look into the matter and come back to me with feedback. Well no such feedback happened. I had to sort out my issues with much heartache and left with no air time to the many phones calls I had to make to ABSA. This is the response I received yesterday after 2 months of battling.<br> Dear Ms. Naidoo<br> <br> The abovementioned matter refers.<br> <br> We confirm that the complaint regarding the transfer of your retirement benefits has been resolved. We confirm that the remaining 2/3rd benefit of R--- was paid to Allan Gray on 15 October 2015. Attached hereto is proof of payment that was received from our processing department.<br> We would like to take this opportunity and apologize for the delay in processing your request and for any inconvenience that was caused.<br> Kind Regards<br> Dorcas Chuene | Dispute Resolution Consultant | Wealth Investment Management and Insurance<br> Address: Hillcrest Office Park | 1st Floor | Lourie Place,<br>
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
