MD
Matthew D
1 reviews | Active since Jan 2013
21 Sept 2015, 15:09
Where is the service?
Here I am....again. <br> <br> I have a personal loan with Absa bank. I have asked to chnage the debit order date countless amounts of times. My salary only gets paid in on the 26th now and still...they debit my account on the 25th. <br> <br> This has become a montly problem. I even went into the bank and was told to email the loan department. This is truly beyond my words. Why has customer service taken the back seat. <br> <br> Absa has also not resolved my previous complaint. <br> <br> I think its time to bid Absa goodbye. No customer rich or poor deserves this terrible service.
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Replies (1)Absa's replyOfficial
22 Sept 2015, 09:19Hello Matthew22,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply22 Sept 2015, 09:19
Official
Hello Matthew22,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
