RN
Rethabile N
1 reviews | Active since Feb 2020
28 Mar 2023, 14:22
Where is the respect for elderly people
Yesterday and today I went to absa bank at jabulani mall with my grandmother she had to queue in a long line.i found out that the dont have the elderly line everyone has to stand in one line so what happened to attending to elderly people.so they have to stand in a long line.
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Absa's replyOfficial
28 Mar 2023, 14:39Dear Rethabile Ntseare
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to lodge a formal complaint for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to lodge a formal complaint for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply28 Mar 2023, 14:39
Official
Dear Rethabile Ntseare
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to lodge a formal complaint for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to lodge a formal complaint for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer Care
Vanessa Crowe