RN
Rudy N
1 reviews | Active since Jul 2015
22 Jul 2015, 19:04
Where is the Customer Suuport
I am laying this complaint on behalf of my wife as I have had it with Call Centre staff who feel they are doing us a favour by attempting to do their jobs. ABSA ATM swallowed my wife's card at the Elgin MAll in Kempton Park because it is expired, it expires in 2018, well done on the maths ABSA. 22nd of the month, to some of us that means \Salty Cracks"time but not if you do not have a bank card. Phoning the Call Centre to query this just got the usual \""can't help"
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
23 Jul 2015, 09:31Hello Rudy N,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply23 Jul 2015, 09:31
Official
Hello Rudy N,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd