EE
Estelle E
1 reviews | Active since Mar 2009
01 Jun 2023, 16:02
Where is my Rewards Advantage Voucher?
Ive completes the Advantage challenge where I had to shop online before 31 May 2023. I shopped at Pethero (R936) as well as Takealot on 30 May 2023. I've logged a querie after my Pethero purchase didn't reflect - no feedback. I spent R900+ on 30 May 2023 at Takealot, but still no voucher. This is the second time this has happened in so many months!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
01 Jun 2023, 16:07Dear Estelle Engelbrecht,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane
Absa's reply01 Jun 2023, 16:07
Official
Dear Estelle Engelbrecht,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane