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Helena R
1 reviews | Active since Jan 2013
31 Jan 2025, 06:39
Where is my money?
Nice one, Absa! I requested reversal of a transaction last week Friday before 9. Was assured money would be back in my account within 3-5 work days. Reversal done at 1 pm last Friday. Still no money in my account. Someone has been earning interest on a considerable amount of MY money.
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Replies (2)HR
Helena R's updateReviewer Update
31 Jan 2025, 12:39So now Godfrey Ndou from Absa wants another 4 days to investigate the matter while my credit record is being wrecked (returned debit orders), I incur extra bank costs, pay interest on an overdraft, and Absa earns more interest on R75 000!!!
HR
Helena R's update31 Jan 2025, 12:39
Reviewer Update
So now Godfrey Ndou from Absa wants another 4 days to investigate the matter while my credit record is being wrecked (returned debit orders), I incur extra bank costs, pay interest on an overdraft, and Absa earns more interest on R75 000!!!
HR
Helena R's updateReviewer Update
31 Jan 2025, 15:33Thanks for helping, Godfrey. Please investigate the matter, if it is a case of the money having been transferred to an unlinked account instead of just reversing the transaction. Who benefitted from it? What links do they have to Absa?
HR
Helena R's update31 Jan 2025, 15:33
Reviewer Update
Thanks for helping, Godfrey. Please investigate the matter, if it is a case of the money having been transferred to an unlinked account instead of just reversing the transaction. Who benefitted from it? What links do they have to Absa?