JI
Jeanne I
1 reviews | Active since May 2012
08 Feb 2024, 07:20
Where is my money????
I asked absa to transfer money from absa to capitec which they did on 30th of January guess what today is the 8th of Feb it's still not reflecting. Absa tells me to wait. How long do you wait it's been 7 working days. Absa *****s from clients no help nothing just wait how long absa how long
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Absa's replyOfficial
08 Feb 2024, 09:26Dear Jeanne Irving
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply08 Feb 2024, 09:26
Official
Dear Jeanne Irving
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw