1 reviews | Active since Sept 2016

18 Nov 2016, 07:43

WHERE IS MY MONEY??????

<p>Almost one week gone without sorting the problem of my girl friend`s account out</p> <p><br />I had R1395 in my account which I suddenly couldnt withdraw or use at one of the stores.<br />I went to Absa Bank in Eshowe and I saw my balance R1395 but it says available R00.00 - I then put R200 into my account and I was suddened when the balance became R1595 and available still R00.00</p> <p>Again, where is my money!!!!!!!!!!!!<br />I went inside the bank and waited for very long in the line then spoke to two of your employees who could not help.</p> <p>What if I get paid and ABSA Bank just sucks the entire salary without allowing me to use it?!!<br />I have now decided to send this complaint to the head office believing that you can sort this problem out before the problem takes more longer and my satisfactions of your Bank gets to the worst point.</p> <p><br />Hoping to hear from you soon</p>

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Replies (2)
Absa
Absa's reply18 Nov 2016, 10:22
Official

Dear Mohammad

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

's update22 Nov 2016, 09:04
Reviewer Update

Problem resolved. Thank you ABSA