Where is my money??

I have numerous complaints today. Firstly, I wanted to release funds yesterday from international funds. I was on the last step, and when I submitted, it gave me an error. I did not complete the transfer. I went on my online banking this morning, and I could not find my transfer, in international funds nor in my account. And when I was online, I realised that on my profile I only had one account, and my rewards. Everything else was gone. I contacted absa online and they told me how to link my accounts again. Question 1. Who tampered with my account???

I then realised the there was R22602.89 moved to the other account. (I app**** for a Mastercard.) And heard later that my visa account was cancelled without my consent. Question 2. Who is allowed to tamper with my accounts without me knowing it??? I decided then to attempt to exchange my funds again. I could not find my funds international transfer and also not in my account. It was nowhere to be found. I then she contacted international funds via telephone, and spoke to a lady called Given. I wanted to know where my money is, Firstly she told me I transferred my money yesterday. Which I know there was an error. Then she told me that it was some currency and the funds would be in my account by closing of day today. Well I must say, I did lose it, and every time I want to talk, she chipped in. Please check recording 12:49 today. Question: Why did I get an error and no confirmation of the funds transferred. Question: If the funds where in my account, why does another currency affect my transfer. Question: I was told that the funds would be in my account by closing of day. Why is it not??? That is now after 5pm.

Then I go onto my online banking again, and I noticed that I do not have my garage card on my profile. And the card on there, what I do not know, has got zero money in it. I know there was an amount in my account. I need answers and need them soon. At this stage this is *****. and I will make a ******** case against Absa.