CvdW
Corleen van der Walt

1 reviews | Active since Jul 2019

05 Jul 2019, 14:11

Where I like to keep my money

I bank with Absa since 1999. I also had accounts at other banks, but I prefer to keep my money at ABSA. The staff go the extra mile to assist you. The people know their products and their s****s show that they underwent proper training before they started working there. I want to take my hat off for the people at Absa in Graaff-Reinet especially. In the 7 years since I stay here the people have always been able to help me to learn about new products and shown me how to use banking apps like banking on my phone. They made my life more convenient. The only thing that I do not like is the tapping feature on my credit card for I fear it that it is unsafe. It might give ********* access to my money or credit. Please remove the tapping feature. At Jay Bay branch they claimed that they can not remove this new feature.

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Replies (1)
Absa
Absa's reply05 Jul 2019, 14:57
Official
Dear Customer 
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
Pravesh Bejay
Specialist Case Manager
Customer Value Management