What The Ridiculous Services at Absa Bank in Bellville Voortreker Road

Item: Absa
Rating: 1
Author: Sayid H

Imagine if you had to go 6 times with the same and simple issue how would you feel? In the last two weeks my work was interrupted by the poor service at this particular branch. I went to update my details but despite i had all my FICA documents and even received the confirmation of FICA compliance i had no access to my own money. Finally I am urging you as the customer seeking for banking please a void this above mentioned branch

Helpful (0)

Replies (3)

Absa's replyOfficial

01 Feb 2018, 11:45

Dear Customer

Thank you for bringing this matter to our attention.Apologies for the bad expirience you had, this is not how we should treat our customers.

Was your matter addressed though and resolved?

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa's reply01 Feb 2018, 11:45

Official

Dear Customer

Thank you for bringing this matter to our attention.Apologies for the bad expirience you had, this is not how we should treat our customers.

Was your matter addressed though and resolved?

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Sayid H's updateReviewer Update

01 Feb 2018, 11:57

Not yet my account still blocked and I can’t even buy a bread for my kids.

Sayid H's update01 Feb 2018, 11:57

Reviewer Update

Not yet my account still blocked and I can’t even buy a bread for my kids.

Absa's replyOfficial

02 Feb 2018, 12:59

Then provide me with your ID number to log case.

Absa's reply02 Feb 2018, 12:59

Official

Then provide me with your ID number to log case.