What the HELL must I do just for internet banking

I have accounts with 4 different banks and by far Absa is the worst. I hate going into branches but due to my internet banking account being active for viewing purposes only I set aside time to go to a branch, my first experience was at ABSA kempton park where I stood in a line for an hour and a half with only one person working in client services during a working week and I got no help from there as after standing in the line the system went offline, I go to ABSA RIVONIA today and it was empty and I proceeded to activate my internet banking which took almost 30min but guess what when I get back to the office it says I am only registered for viewing purposes only, I refuse to go back to the branch again, I have spent two hours over two days trying to sort this out and I do actually work for a living!