WHAT SERVICE??

I received a new credit card the beginning of the year - and since then it has been a huge problem actually received any rewards from ABSA. They conveniently deduct the service fee every month - but I never ever get rewards. After a complaint in May - they eventually paid up until April - but now - 2 months later - the problem is still not resolved. I logged a complaint 2/07/2015 which they can't even pick up on their side. So nevermind not fixing the problem - they can't even log a complaint. This is ridiculous. Thanks ABSA - you have forced me to go find a different bank - I would say this is breach of contract. Where is the service I am paying for?<br> <br>