what next?

<p>Went to the atm to buy prepaid electricity, It didnt dispense the slip with the meter number. But the money was debited off my account (300 rand) , called absa hotline yesterday (Sunday) , I was given another number which i could only call today on monday, I told the lady my story, she referred me to the service provider and told me she can't help me. The man who i was referred to said he doesn't know why i was refered to the company because they only deal with cellphone banking.</p> <p>So I'm stuck. no help whatsoever. dont know what to do.</p>