1 reviews | Active since Nov 2018
What is this Finance charge/fee on my credit card Absa?
Now for a few months Absa has charged me a Finance fee/charge of R1033.13 for the month of 29th June 2019 on my Credit Card, OVER AND ABOVE of my monthly instalment.How does this work? For example: it's like going to a shop and i purchase R1033.13 worth of goods and i pay with my credit card. So it goes of my credit available, right? It's like Absa spend on my behalf. Then they send you a sms to say that i am overdraw on my account, i must pay it to use the facility again. I have always pay my installments on time and sometimes pay more than my minimum instalment. I did not sign up for this and nor was i informed of this. So many other clients are experiencing the same problems. It's besides the normal charges and installments. Absolutely ridiculous
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
