what is going on @ ABSA ?

<p>i have complained on hello peter that i need my statement/balance/settlement letter on 15.03.2017. now its been 7 days and I have requested a few times in between for feedback (after I did supply my ID number to Daphne Le Grange) but still no joy.<br /><br />what do i need to do to actually get feedback from some-one ? or because i am not an existing client, now i am not important?</p> <p> </p> <p>I wonder, should i start looking at my outstanding loan as written off seeing that I am being ignored and its not my problem anymore?</p>