sB
shiralee B
1 reviews | Active since Feb 2010
02 Apr 2020, 22:32
What is Absa doing?
Card swallowed by machine during loadshedding - one hour and 30 minutes of waiting in line in branch Lockdown - trying to stay at home - cannot log into internet banking - just keeps on going back to home page - this after paying R1600+ in banking fees for March Just sick and tired of paying for 'service' that never gets delivered
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Absa's replyOfficial
03 Apr 2020, 12:15Dear Shiralee
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply03 Apr 2020, 12:15
Official
Dear Shiralee
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,