VM
Vernon M

1 reviews | Active since Jun 2015

29 Jun 2015, 11:28

What happened to Treat Customers Fairly????

Absa cheque account ***.<br> I am currently unemployed, however ensuring that there is sufficient funds for my monthly debit orders.<br> Now Absa reduced my overdraft facility from R10 000.00 to R4000.00 without prior notification.<br> The deposit made on 22 June for R6000.00 was to service the debit orders running through my account and now as result of reducing the facility all debit orders were unpaid.<br> I do not have alternative funds to pay the creditors.<br> Please I want this investigated and need urgent response<br> Regards<br> Vernon Martheze

0
Replies (1)
Absa
Absa's reply30 Jun 2015, 12:26
Official
Hello MarthezeV,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd