1 reviews | Active since Mar 2009
WHAT HAPPENED TO OUR SPOUSE'S DISCOUNT ON GOLD VALUE BUNDLE
I have had a Gold Value Bundle for some time and convinced my husband to apply for one as well. He converted his cheque account to a Gold Value Bundle as well and he received the spouse's discount for some time. Then suddenly my husband didn't receive the discount anymore, but (due to being a man) didn't notice this. This morning when I checked Absa's site, I saw that the 50% spouse's discount is still a benefit of a Gold Value Bundle. Why are we not getting this discount anymore?? I would like to have this rectified ASAP as this is dishonest and according to ABSA's website still a benefit.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
