What are we paying for??

What poor service from Private Banking

I am out the country and my Credit card got blocked

I send my private banker an email and also private banking

Seeing we where 8 hours behind and never heard back from her, I contacted them Bare in Mind cost are very expensive

I spoke to a very arrogant lady who first treated me like a child saying did I let Absa know I was going over seas Then she took her time with telling me things before questions, after I told her I am on time frame

Well I lost it and she put the phone down on me I phoned again and spoke to a lovely lady who sorted it out

Now the problem I have, this happened 7 March

Only Friday 10 March I received emails from Private banking and also Suraya

I really think that is the worst service one can get

3 Days

Come now absa this is pathetic

Karl Bulow