1 reviews | Active since Feb 2010
What an Asset
Myself and my husband have been, since last year, trying to get an insurance policy cancelled with Absa.<br> <br> We were required to furnish current confirmation of insurance of our Absa financed vehicle. I sent it to the address provided and left it. My husband then advised me that our car payments have increased as an insurance policy was added. Needless to say, we have been paying 2 insurances on the same vehicle since July 2014.<br> <br> I called AIP again in an attempt to get it sorted and I am so glad I found Leone Engelbrecht. She patiently listened to my gripe about trying to get the policy cancelled and refunded etc. I just received confirmation that the policy was cancelled and our money will be refunded within 5-7 working days.<br> <br> Thanks Leone, I hope you are appreciated by Absa as much as I appreciate your diligence.
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
